Employee Peace of Mind
Can
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INR 99/-
(Per Employee, Per Month )
Unlock Happiness and Support for Your Employees!
Invest in the well-being of your employees and the success of your business with our tailored Employee Assistance Program.
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About EAP
- What is an Employee Assistance Program (EAP), and why should SMEs implement it?
An Employee Assistance Program (EAP) is a workplace initiative designed to prioritize employees’ mental health and well-being in small and medium-sized businesses. It offers private counselling, valuable resources, and support services to help employees handle a wide range of personal and work-related challenges, especially in today’s stressful and unpredictable business environment.
Implementing an EAP can be a valuable strategy for SMEs to help individuals cope effectively with the pressures of a Volatile, Uncertain, Complex, and Ambiguous (VUCA) environment. An EAP can make a significant impact by boosting resilience, preventing burnout, and confidently addressing stress. Our experience and research demonstrate that our cost-effective 1-to-1 EAP, comparable to the price of a coffee, can lead to reduced absenteeism, increased productivity, higher employee retention rates, and the creation of a positive work culture.
Is this EAP only for employees, or can they include family members?We provide the choice to add up to 3 dependents at a minimal cost. This extended coverage supports the well-being of employees’ families and enhances work-life balance. It also enables access to family and couples counselling services, benefiting both employees and their loved ones
How can SMEs select the right EAP for their organization?When selecting an EAP provider, SMEs should consider important factors like quality, service variety, confidentiality, scalability, accessibility, and cost. It is crucial to evaluate different providers, request proposals, and align their services with the organization’s goals, culture, and future. With over 20 years of expertise, 1TO1 is the leading pioneer in the Indian EAP industry, offering a reliable and established pedigree.
Features
- How does an EAP work for SMEs?
1to1 EAP provides comprehensive services, including confidential counselling, mental health assessments, and 24/7 x 365 support from counsellors via in-person, phone, or online platforms. For small businesses, implementing an EAP yields significant benefits such as improved productivity, increased engagement, higher retention rates, conflict resolution, and potential cost savings by addressing employee well-being and mental health. Prioritizing employee welfare fosters a positive work environment and drives long-term success.
Is the EAP program customizable to meet the specific needs and challenges of my business?Yes, the EAP program offered by 1to1help is customizable to meet your business’s specific needs and challenges. We understand that every organization is unique. Hence, we work with you to tailor the program based on your individual requirements that fit your company’s size, industry, and culture. By collaborating with 1to1help, you can create an EAP that addresses the distinct needs of your employees and organization.
What support services are included in 1to1 EAP for SMEs?EAPs offer support for personal and work-related issues such as:
- Counselling options include phone, chat, e-counselling, and video counselling, with 24/7 emergency support in multiple languages.
- Access self-help resources on the 1to1help App and web portal, including articles, videos, assessments, and e-workshops.
- Dedicated group interventions and open webinars are available.
- Manager sensitization and HR training provided to support employees effectively.
- Awareness campaigns and focused interventions for a positive work environment.
- Add-on services include Wellness, Legal, and Finance support.
Does 1to1help provide counselling in local languages?Absolutely! 1to1help delivers counselling services in various local languages. We understand and value accessibility to familiar languages. We always prioritize employees’ comfort and effective communication during sessions, ensuring support in their preferred language.
At 1to1help, a skilled network of counsellors proficient in multiple languages caters to diverse employee needs. By offering counselling in local languages, they break barriers and ensure employees access support comfortably, fostering a supportive environment.
Can employees access the EAP program remotely or only during office hours?Employees can access the EAP program remotely as well as during office hours. 1to1help offers a range of channels to access the services, ensuring convenience and accessibility. These channels may include helpline numbers, email, web-based counselling, video counselling, or mobile App. Employees can seek support anytime, anywhere, catering to their diverse needs regardless of their location.
Benefits
- Why 1to1help?
- 1to1help is the leading EAP provider in India, known for its 20 years of integrity and quality service.
- We cater to the diverse needs of India, with services tailored to maintain confidentiality and security.
- Our adherence to ISO 9001:2015 and ISO 27001:2013 standards ensure high-quality management and information security.
- We serve 800+ corporates across 65+ cities in India, reaching 2.7 million employees worldwide.
- Over a million hours of counselling and 8400+ suicide risk cases have been addressed with our expert services.
- We boast a remarkable 95% retention rate with our existing clients.
- Our vast pool of 200+ experienced counsellors, with a range of 2-35 years of experience, ensures top-notch support for various emotional issues.
How can I promote this EAP and encourage employees to use it?To encourage employees, SMEs can:
- Promote EAP through multiple communication channels, including email, newsletters, intranet, and posters.
- Conduct training sessions and workshops on mental health awareness to educate employees about the program’s advantages and reduce stigma.
- 1to1 helps in creating awareness through monthly e-newsletters and planned communication.
- Two Open webinars every month on current topics encourage utilization of the EAP.
- 1to1 provides self-help resources (1000+ articles, 100+ Audio/Video resources), 50+ assessments, and e-workshops to encourage utilization.
How does this EAP support businesses during times of crisis or emergencies?EAPs offer crucial incident response services to assist SMEs in handling workforce crises or emergencies. Immediate access to counselling and support helps employees cope with traumatic events. Our 1to1 Suicide Risk protocol, addressing around 8500 cases, follows Global Standards for Risk Assessment and is endorsed by esteemed mental health expert Dr. Mohan K Isaac – Professor of Psychiatry & Consultant Psychiatrist University of Western Australia. (Former HOD of NIMHANS – Department of Psychiatry, WHO consultant, & Advisor to The Government of India on Mental Health). Based on extensive work experience and clinical expertise, our response protocols have been vetted by our Senior Consultant Psychiatrists and legal experts.
Is this cost-effective?1to1 EAP is highly cost-effective. It goes beyond being a typical Employee Assistance Program, offering Emotional Assurance at an incredibly affordable price, equivalent to less than a cup of coffee per month. We focus on providing comprehensive care, empowering members to manage stress, sadness, anger, and anxiety while fostering a deep sense of purpose, heightened life satisfaction, and overall happiness.
The Return on Investment from our EAP is substantial, as it helps in the following ways:
A) Improving Productivity and Engagement: Our interventions address personal and work-related issues, such as stress, mental health concerns, substance abuse, and personal challenges. Employees become more focused, engaged, and productive by resolving these issues.
B) Reducing Absenteeism: Our EAP enables employees to manage personal problems better, leading to fewer absences from work and ensuring business continuity.
C) Enhancing Retention: Committing to employees’ well-being through our EAP fosters satisfaction and loyalty, improving employee retention.
D) Cost Savings: By preventing and addressing mental health and substance abuse issues, we save companies significant costs related to healthcare, absenteeism, and productivity loss.
How can I measure the success of this EAP?1TO1 EAP is highly cost-effective. It goes beyond being a typical Employee Assistance Program, offering Emotional Assurance at an incredibly affordable price, equivalent to less than a cup of coffee per month. We focus on providing comprehensive care, empowering members to manage stress, sadness, anger, and anxiety while fostering a deep sense of purpose, heightened life satisfaction, and overall happiness.
At 1to1, we measure the success of your EAP by closely tracking utilization in counselling and platform engagement through various aspects like registration, content consumption, and group interventions. We assess the impact and effectiveness of the program by gathering feedback from post-session and content/group program evaluations, as well as monitoring changes in depression and anxiety levels.
To ensure the success of your EAP, a dedicated Customer Success Manager (CSM) will be assigned from the day of contract signing. The CSM’s expertise lies in driving engagement and taking responsibility for the program’s success, focusing on improving your organization’s Adoption, Utilization, and Impact (AUI).
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